CONTACT US
Thank you for shopping True Value! Stores are independently owned and operated. If you have any questions or concerns with a product you purchased from your local store, or if you have questions or concerns regarding your store experience, please contact that location to handle any returns, recalls, damaged or defective goods, and any other product-related needs.
MERCHANDISING OR MEDIA INFORMATION/INQUIRY
Please fill out the form below.
OTHER CONTACTS
Opening a Store
Interested in opening a True Value Store? Get Started Here
Reunion Exhibitor Information
New vendors looking for visibility to our merchants can create a RangeMe profile with their product information.
Current or inquiring Reunion exhibitors can contact Brandon Sparling at Brandon.Sparling@truevalue.com or 773-695-5170.
Media Inquires
Contact corporate.communications@truevalue.com.
For any other concerns, please call (800) 897-3112.
OFFICE LOCATION
CHICAGO RETAIL SUPPORT CENTER
True Value Company
8600 W. Bryn Mawr Avenue
Chicago, IL 60631-3505
(773) 695-5000
PARKING:
You can park anywhere except in the one-hour visitor parking. In addition to the ground level parking, a multi-story parking garage also is available. Check in with the security guard after entering the building to provide your license plate information. The main True Value Company lobby is to the right of the security desk. Please check in with the receptionist.
DRIVING DIRECTIONS:
True Value Company is located in the Presidents Plaza office complex. Presidents Plaza is located in northwest Chicago, approximately one and one half (1-1/2) miles east of O’Hare Airport and immediately south of the Kennedy Expressway (I-90).
From the East – DOWNTOWN CHICAGO
Take Kennedy Expressway (I-90) to Cumberland Avenue South exit. Go to the 2nd stoplight. Turn right at the intersection, marked Gregory/Rascher and Bryn Mawr. Follow Bryn Mawr and go past the first stoplight on Bryn Mawr to Presidents Plaza at 8600 W. Bryn Mawr.
From the West – ROCKFORD
Northwest Tollway/Kennedy Expressway (I-90) toward Chicago. Continue to Cumberland Avenue South exit and follow to the first stoplight. Turn right at the intersection, marked Gregory/Rascher and Bryn Mawr. Follow Bryn Mawr and go past the first stoplight on Bryn Mawr to Presidents Plaza at 8600 W. Bryn Mawr.
From the North – WISCONSIN
Tri-State Tollway (294 South) to Kennedy Expressway (I-90). Go to Cumberland South exit and follow to the first stoplight. Turn right at the intersection marked Gregory/Rascher and Bryn Mawr. Go past the first stoplight on Bryn Mawr to Presidents Plaza at 8600 W. Bryn Mawr.
REGIONAL DISTRIBUTION CENTERS
Atlanta, GA
7600 Jonesboro Road
Jonesboro, GA 30236-2360
Toll Free: 800-535-2360
Main: 770-471-2010
Fax: 770-473-0581
Central Ship Warehouse, IL
306 South Division Street
Harvard, IL 60033-3058
Toll Free: 888-881-7447
Main: 815-943-5272
Fax: 815-943-5288
Cleveland, OH
26025 First Street
Westlake, OH 44145-1400
Toll Free: 800-535-2645
Main: 440-835-0200
Fax: 440-835-4138
Corsicana, TX
2601 East Highway 31
Corsicana, TX 75109-1010
Toll Free: 800-535-2820
Main: 903-872-8365
Fax: 903-872-2999
Denver, CO
11275 East 40th Avenue
Denver, CO 80239-3210
Toll Free: 800-535-2363
Main: 303-373-0966
Fax: 303-373-4314
Harvard, IL
308 South Division Street
Harvard, IL 60033-3058
Toll Free: 800-535-2464
Main: 815-943-7951
Fax: 815-943-3692
Kansas City, MO
14900 US Highway 71
Kansas City, MO 64147-1011
Toll Free: 800-535-2655
Main: 816-331-7000
Fax: 816-331-7760
Kingman, AZ
4005 Mohave Airport Drive
Kingman, AZ 86401-6766
Toll Free: 800-345-0152
Main: 928-692-8600
Fax: 928-692-1364
Manchester, NH
333 Harvey Road
Manchester, NH 03103-3345
Toll Free: 800-639-3930
Main: 603-669-2221
Fax: 603-669-9233
Mankato, MN
2415 3rd Avenue
Mankato, MN 56001-2797
Toll Free: 800-535-2945
Main: 507-625-6021
Fax: 507-625-5830
Springfield, OR
2150 Olympic Street
Springfield, OR 97477
Toll Free: 800-447-1138
Main: 541-726-8243
Fax: 541-744-5202
Wilkes-Barre, PA
12 Tradeport Road
Hanover Township, PA 18706
Main: 570-520-6100
Woodland, CA
215 North Pioneer Avenue
Woodland, CA 95776-5907
Toll Free: 800-748-6748
Main: 530-666-7881
Fax: 530-666-4237
TRUE VALUE MANUFACTURING
201 Jandus Road
Cary, IL 60013-2889
Customer Support: 800-323-7545
Main: 847-639-2058
Fax: 847-639-2058