True Value gives you the flexibility to build your business your way, from converting a store to rental services.

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When you open a True Value hardware store, we work with you to make the process easy.

Our New Store Program offers the following benefits:

Base Program

  • 100% opening stock order inventory credit
  • Floor Plans and planograms
  • Merchandise coordination
  • Suggested pricing plan
  • Grand opening support

Optional Add-Ons

  • Project manager
  • Professional merchandisers
  • New store onboarding


When you convert a hardware store to True Value, our dedicated conversion team works with you to make the process seamless.

Converting your store to a new brand requires a great deal of thought and consideration. Our conversion team wants to provide you with the information and resources you need to make an informed business decision. We’re confident that True Value is the wholesaler of choice for independent retailers that value strong relationships and sustained growth. We invite you to contact us for more details. At True Value, you have the freedom to choose the resources you need to make your business successful. Our philosophy is simple:

  • Programs to fund store remodeling
  • Competitive rebate programs

True Value is the wholesaler of choice for independent hardware retailers who value the freedom to grow on their own terms. Whether you’re with Ace Hardware, Do It Best, or any other franchise or wholesaler, let us show you the true value behind True Value.


Home & Garden Showplace is True Value’s garden center business unit. Since 1989, we have become one of the premier buying and business services providers in the garden center industry. We have developed programs that work for any size independent garden center. Not only do we provide excellent support to traditional brick-and-mortar garden centers, we also provide the same retail and business support to professional landscapers and retail growers. Our partnerships with leading garden center vendors allow our customers to stock their landscape supply or growing facility with the tools and equipment to be successful.


True Value has a presence in over 60 countries around the world. We adopt an approach that favors in-depth knowledge of the local territories to offer tailored solutions to our retailers. Our Territory Managers who cover the globe are the first point of contact for our international customers, and they are charged with providing the best market-specific programs and retail solutions.


  • Assistance with determining products needed to efficiently fill a container to best utilize the space and container size needed.
  • Coordinate the shipment of product from factory to either port of entry or port of discharge.
  • Perform a pre-ship inspection on all orders to ensure product quality prior to leaving factory at no additional charge to the retailer.


When we acquired our rental division in 1984, True Value became the first national hardware wholesaler to focus on the profit potential of the rental industry. Since then, we have continued to offer independent rental dealers substantial buying power and unique vendor programs specific to rental operations. As a leader in the general equipment industry, our rental division has a positive vision for the future. We strive to expand and enhance the experience of independent rental dealers through our commitment to outstanding customer service and superior product offerings.