ACCOUNTS PAYABLE INQUIRY
- Reporting and disputing overages, shortages, and pricing inquiries. Access the new resolution form here.
- Status on invoices, payments (payment date, terms, FAQs, etc.), rebates please use our vendor portal. https://vendor.truevalue.com/vol/
- Updating your ACH banking information can be done at www.corcentric.com
- Debits related to vendor agreements vendorrebates@truevalue.com (For details not included in VOL)
- Debits related with Policy A (PA): PolicyA@truevalue.com / Debits related Policy B (PB): apcustomerservice@truevalue.com
- Service compliance MSC debits are handled by Scorecard scorecard@truevalue.com
- For Concur, Pcard, and T&E requests, please fill in the below form and select credit card as the category